Privacy Policy

Last updated: 6 October 2026

Identity and Role of the Data Controller

stagevibenow acts as the data controller for the purposes of this privacy policy. We are responsible for determining the purposes and means of processing personal data collected through our website, which serves as a central hub for media feeds including professional video operation, live signal management, content distribution, camera work, and creating reliable high-quality feeds for news programs and television broadcasting. Our registered office is at 14 West Place, West Road, Harlow, Essex CM20 2GY, United Kingdom.

Scope of the Notice and the People It Covers

This notice applies to all visitors to our website, including individuals who submit enquiries via our contact form, potential clients in the media and broadcasting industry, and any other users located in the United Kingdom. It covers personal data processed when you interact with our site, whether you are browsing, requesting information, or engaging with our services.

Categories of Personal Data and Sources

We collect personal data such as your name, email address, phone number, organisation details, and any messages you submit through the contact form. This information is obtained directly from you when you provide it. We may also collect technical data including IP address, browser type, and device information through cookies and similar technologies. No data is obtained from third-party sources without your knowledge.

Purpose-by-Purpose Explanation of Processing and Legal Basis

We process your data to respond to enquiries and provide information about our media feed services under the legal basis of legitimate interests. We use contact details to fulfil contractual obligations when you engage our services. Technical data supports website functionality and analytics under legitimate interests. Where consent is required, such as for marketing communications, we rely on your explicit consent. Each purpose is assessed to ensure processing is necessary and proportionate.

Whether Providing Data Is Required and Consequences

Providing personal data through our contact form is voluntary but necessary to receive a response to your enquiry. Failure to provide required details may prevent us from processing your request or delivering relevant service information. Technical data collection via cookies can be managed through your browser settings or our cookie banner.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance site performance and remember user preferences. Details of cookie categories, purposes, and management options are set out in our separate Cookie Policy, which can be accessed via the site-wide cookie banner. You can adjust your preferences at any time.

Processors, Service-Provider Categories, Recipients, and Disclosures Required by Law

We engage processors such as hosting providers, analytics services, and email delivery platforms to support our operations. These providers process data only on our instructions and under appropriate contracts. Personal data may be disclosed to law enforcement or regulatory authorities where required by UK law, including under the Data Protection Act 2018.

International Transfers and Safeguards

Some of our service providers may be located outside the United Kingdom. Where personal data is transferred internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved under UK GDPR, to protect your data to an equivalent standard.

Specific Retention Periods or Criteria

Enquiry data is retained for up to two years after the last contact to allow for follow-up and service improvement. Technical logs are kept for twelve months. Data is deleted or anonymised once the retention period expires or the purpose is fulfilled, whichever occurs first.

Security and Data-Minimisation Practices

We implement appropriate technical and organisational measures, including encryption and access controls, to protect personal data against unauthorised access or loss. We collect only the minimum data necessary for each purpose and regularly review our practices to reduce risks, without guaranteeing absolute security.

All Applicable Data-Subject Rights and Practical Exercise Method

You have rights to access, rectify, erase, restrict processing, port data, and object to processing. To exercise these rights, contact us using the details on our Contacts page or email [email protected]. We will respond within one month, subject to verification of your identity.

Right to Withdraw Consent and Object to Direct Marketing or Profiling

Where processing relies on consent, you may withdraw it at any time by contacting [email protected] or adjusting preferences via the cookie banner. You can object to direct marketing or any profiling at any time; we do not engage in automated profiling for marketing purposes.

Right to Complain to the Competent Supervisory Authority

If you are dissatisfied with our handling of your data, you may lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority, via their website or by post to their office in Wilmslow.

Children or Age Restrictions

Our services are intended for professional users in the media industry and are not directed at children under 18. We do not knowingly collect personal data from minors. If we become aware of such data, it will be deleted promptly.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or significant effects on individuals. Any analytics are used solely for internal service improvement.

Policy Changes and Effective Date

We may update this policy to reflect changes in law or practice. The current version is effective from 6 October 2026. Continued use of the site after updates constitutes acceptance of the revised policy. For questions, please use the contact form on our Contacts page or reach [email protected] or +44 1279 630 555.